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Terms and Conditions of the www.contentwriter.us Website

Last updated: September 3, 2024

To view regulations for the Content Writer Academy (e-books, courses), please visit the Terms and Conditions for the Provision of Digital Services and the Acquisition of Digital Content.

I. General provisions

  1. The Website available at the www.contentwriter.us website is run by Content Writer LLC with its registered office in Poznań, address: aleje Karola Marcinkowskiego 13/16; 61-827 Poznań, a company registered in the District Court Poznań-Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register, KRS: 0001088645, NIP: 7792567297, REGON: 527809297, e-mail address: contact@contentwriter.co (hereinafter: Content Writer).
  2. These Terms and Conditions are addressed to both consumers and entrepreneurs using the Website.
  3. The Terms and Conditions are made available free of charge via the Website in a way that allows them to be obtained, reproduced and recorded. You can access the Terms and Conditions at any time via the link on the Website, as well as by saving them in any format on a medium of your choice.
  4. Communication with the Content Writer made by the Ordering Party causes the Client to incur costs resulting from contracts concluded by the Client with third parties for the possibility of using certain forms of remote communication. Content Writer does not charge any additional fees or benefits for the ability to communicate with it.
  5. The administrator of personal data processed on the Website in connection with the implementation of the provisions of these Terms and Conditions is Content Writer. Personal data is processed for the purposes, in the scope and on the basis of the grounds and principles indicated in the Privacy Policy published on the Website. The Privacy Policy contains, first of all, the rules regarding the processing of personal data by the Website administrator, including the basis, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools on the Website. The use of the Website, including placing orders, is voluntary. Similarly, the provision of personal data by the Ordering Party user of the Website is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the agreement and statutory obligations of the Content Writer).
  6. Definitions:
  • Business Day – one day from Monday to Friday, excluding public holidays in the Republic of Poland;
  • Terms and Conditions – these terms and conditions of the Website;
  • Website – the website of the Content Writer available at the following address: www.contentwriter.pl;
  • Electronic Services – services provided by the Content Writer to the Ordering Party via the Website, in particular;
    1) Copywriting Service – a copywriting service (writing service provided by electronic means) including:
    – expert articles – specialized content for the website;
    – SEO texts – positioning texts that are aimed at increasing the visibility of the website;
    – texts for the website – other content intended for the website;
    – sales content – attractive marketing descriptions for auction portals and social media;
    – advertising texts – content for advertising campaigns;
    – back-end texts – content intended for the back-end page;
    – ghostwriting – texts written without the author’s final signature;
    – product descriptions – content describing the assortment in the online store;
    – category descriptions – texts describing product groups in the online store;
    – product introduction – adding photos and descriptions along with optimization to the website;
    – correction of descriptions – improvement of existing content on the website;
    2) Free Quote – an interactive form available on the Website that enables a free quote of the Order, in particular by specifying the parameters of the Electronic Service;
    3) Newsletter – an electronic distribution service provided by the Content Writer via e-mail, which enables all Ordering Parties using it to automatically receive from the Content Writer the cyclical content of subsequent editions of the newsletter containing information about Electronic Services, news and promotions on the Website;
    4) E-Books – the data produced and provided by Content Writer in digital form in the form of e-books about copywriting;
    5) Courses – an electronic service that allows for the production, processing, storage or access to data in digital form and the joint use of data in digital form, which have been sent or produced by users of this service in the form of writing courses on the subject of copywriting.
  • Ordering Party – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by law; – using or intending to use the Electronic Service;
  • Order – sending by the Ordering Party by means of a Free Quote of service parameters and aimed at the performance of the Electronic Service by a Content Writer.

II. Free Electronic Services on the Website

  1. The following free Electronic Services are available on the Website:
    1) Free Quote – the use of Free Quote starts when you click the checkbox on the Website. The Free Quote takes place after the Ordering Party completes the following steps – indicating the content, type of content, amount of content, scope of content publication, language of content, content issues, address of the Ordering Party’s website (if applicable), additional information (if applicable), attachment (if applicable) – until this moment it is possible to modify the entered data on your own (for this purpose, you should follow the displayed messages and information available on the Website website). In the Free Quote, it is necessary for the Ordering Party to provide the following data concerning the Ordering Party: name, telephone number, e-mail address, company name (if applicable). The Free Quote is provided free of charge and is one-off and ends when the Free Quote is submitted via the Website or when the Customer ceases to submit the Free Quote.
    2) Newsletter – the Newsletter is used by ticking the appropriate checkbox on the Website – at the moment of providing the e-mail address, the Ordering Party is subscribed to the Newsletter. The newsletter is provided free of charge for an indefinite period of time. The Ordering Party has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (resign from the Newsletter) by sending an appropriate request to the Content Writer, in particular via e-mail to the following address: contact@contentwriter.co.
  2. Technical requirements necessary to cooperate with the ICT system used by the Content Writer: (1) computer, laptop, tablet, smartphone or other multimedia device with Internet access; (2) the configured e-mail address of which has been reported to the Website; (3) web browser: Mozilla Firefox version 17.0 or higher, Internet Explorer version 10.0 or higher, Opera version 12.0 or higher, Google Chrome version 23.0 or higher, Safari version 5.0 or higher, or Microsoft Edge version 25.10586.0.0 or higher, and enabling cookies and Javascript in your web browser.
  3. The Ordering Party is obliged to use the Website in a manner consistent with the law and good manners, bearing in mind respect for personal rights as well as copyrights and intellectual property rights of Content Writer and third parties. The contracting authority is obliged to enter data consistent with the facts. The contracting authority is prohibited from providing illegal content.

III. Conditions for concluding and terminating the contract for paid Electronic Services

  1. The Content Writer and the Ordering Party conclude a contract for the Copywriting Service for an indefinite period of time, which sets out the framework terms and conditions of cooperation (hereinafter: the “Framework Agreement”). The terms and conditions of a specific Copywriting Service are agreed upon jointly on the basis of the Framework Agreement.
  2. The Framework Agreement may be terminated by written agreement of the parties – at any time.
  3. The Ordering Party may withdraw from the Framework Agreement before the Copywriting Service is performed, provided that the remuneration is paid.
  4. The Ordering Party who is a consumer may not withdraw from the Framework Agreement on the basis of the provision of Article 27 § 1 of the Act on Consumer Rights of 30 May 2014, in connection with the application of the provision of Article 38 § 1 item 13) of the above-mentioned Act to the Framework Agreement. The consumer does not have the right to withdraw from a contract concluded outside the business premises or at a distance in relation to contracts for the supply of digital content not delivered on a tangible medium. In this case, the Ordering Party declares that the Content Writer has commenced the Framework Agreement with the Writer’s express and prior consent. The Ordering Party was informed before the commencement of the Framework Agreement that after the performance of the Electronic Service it would lose the right to withdraw from the agreement and took note of it.
  5. The Terms and Conditions concerning the terms and conditions of concluding and terminating the contract for electronic services in the form of E-Books and Courses constitute separate terms and conditions made available on the Website when purchasing them.

IV. Complaint procedure

  1. Complaints related to the provision of Electronic Services on the Website and other complaints related to the operation of the Website (excluding the complaint procedure for Electronic Services) may be submitted by the Ordering Party, for example:
    a) in writing to the following address: aleje Karola Marcinkowskiego 13/16; 61-827 Poznań;
    b) in electronic form via e-mail to the following address: contact@contentwriter.co.
  2. It is recommended that the Ordering Party provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities; (2) the Ordering Party’s demands; and (3) contact details of the complainant – this will facilitate and speed up the consideration of the complaint by the Content Writer. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended complaint description.
  3. The Content Writer responds to the complaint immediately, no later than within 14 calendar days from the date of its submission.

V. Out-of-court methods of handling complaints and pursuing claims and rules for access to these procedures

  1. Detailed information on the possibility of using out-of-court complaint and redress methods by the Ordering Party who is a consumer and the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
  2. There is also a contact point at the President of the Office of Competition and Consumer Protection (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose task is, among other things, to provide assistance to consumers in matters related to out-of-court resolution of consumer disputes.
  3. The consumer has the following examples of options for using out-of-court methods of handling complaints and pursuing claims: (1) a request for settlement of the dispute to a permanent consumer arbitration court (more information on the website: http://www.spsk.wiih.org.pl/); and (2) the assistance of a district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
  4. An online dispute resolution platform for consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking an out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services (more information on the website of the platform itself or on the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

VI. Final provisions

  1. Content Writer reserves the right to amend the Terms and Conditions for important reasons, i.e.: changes in the law; changes in the methods of concluding contracts, services provided – to the extent that these changes affect the implementation of the provisions of these Regulations.
  2. In the case of concluding continuous contracts on the basis of these Regulations, the amended Regulations are binding on the Ordering Party if the requirements set out in Articles 384 and 384[1] of the Civil Code have been met, i.e. the Ordering Party has been properly notified of the changes and has not terminated the agreement within 14 calendar days from the date of notification. In the event that the amendment to the Terms and Conditions results in the introduction of any new fees or an increase in the current ones, the Ordering Party who is a consumer has the right to withdraw from the agreement.
  3. In the event of conclusion of contracts of a nature other than contracts on the basis of these Terms and Conditions, continuous amendments to the Terms and Conditions will not in any way infringe the acquired rights of the Ordering Party who are consumers before the date of entry into force of the amendments to the Terms and Conditions, in particular the amendments to the Terms and Conditions will not affect the Orders already placed or placed and the concluded, executed or executed contracts.
  4. In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the Provision of Electronic Services of 18 July 2002 (Journal of Laws of 2002 No. 144, item 1204, as amended); the Act on Consumer Rights of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.

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